From 12:30-1:30pm (AEST) today, Content Group is holding the second of its live webinars, this time on Content Marketing in Government. The webinar features a panel including Gina Ciancio, Senior Social Media Advisor at the Department of Human Services, Kanchan Dutt, Senior Manager Media and Communications at ACT Government, and myself. It will be broadcast on Canberra…
Tomorrow is BarCamp Canberra, a festival of ideas and experiences, where participants decide what to present and attend on the day. While it is hard to predict what people will talk about, I expect topics will range from technology and design to open data and social change, with a seasoning of personal experiences and interactive…
Often the issue today is no longer how an agency or council gets a message or response approved for release via social media, but rather how to cut through all the noise. I analysed the top tweets by Australian governments and councils over the last two months, as reported by Great Oz Gov Tweets. Out…
I need a little help from folks in Canberra for an upcoming project. I’m crowdfunding a social media planning tool I developed to help people increase their social media expertise and assist teams in planning effective social media strategies. I’ve used the tool with hundreds of people to great effect, however need a little funding…
It feels bizarre to me to use an argument popularised by pro-gun lobbyists to counter claims of the risks of social media, however there’s some very real parallels worth considering about when agencies and corporations debate the risks of social media. Yesterday there was a story in the Brisbane Times about a man who was…
I’ve been tracking the number of Australian federal politicians using social media channels for some time, with the proportion using these channels (principally Facebook and Twitter) sitting at the low-mid 70% level for several years (see my last post on this from June 2012). However I’ve just finished updating the figures based on the September…
I’ve updated my tracking of Australian government and council Twitter accounts and found that the roughly 920 accounts I track have sent in total 1.47 million tweets. Given there’s some accounts that have closed down which I no longer count and probably a few more I’ve missed, I’m comfortable that Australian governments have now sent…
In the UK the Foreign Office states, in regards social media, that “The FCO encourages all staff to make full use of the opportunities offered by social media to help deliver FCO objectives“, and “we do expect social media to be a core part of the toolkit of a modern diplomat.“ In the US the…
I’ve been compiling a list of social media policies released by government agencies and councils across Australia as a central resource bank for organisations who are either still in the process of creating their policies, or are interested in reviewing and improving them. Thus far I’ve identified just over 70 policies – a small number…
Earlier today I gave a presentation to the IABC’s Canberra chapter on the use of social media within the Australian Government. The slide deck I used is below, and fairly well carries my point – that government has indeed found its feet in social media, however there’s still uneven ground waiting to trip it up…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
'; loop.parentNode.insertBefore(w,loop); })();