Earlier this week Us Now film Ltd announced that Us Now, its documentary on how the Internet is changing how citizens engage with and what they expect of government, was available online for free viewing, download and distribution. What is the film about? In the words of its creators in the UK, In a world…
Beth Noveck, director of President Obama’s open government initiative, said in a recent essay, Our institutions of governance are characterized by a longstanding culture of professionalism in which bureaucrats – not citizens – are the experts. Until recently, we have viewed this arrangement as legitimate because we have not practically been able to argue otherwise….
Tim Davies from the UK has written an excellent post highlighting all the ‘small hurdles’ that government agencies face when attempting to engage online. Entitled OpenGov: One big challenge? Or a thousand small hurdles, despite coming from the UK, the list reflects many of the hurdles faced in Australian government that need to be overcome…
Following the examples of the US, UK, Australia and other countries, New Zealand has released principles for interaction with social media. New Zealand has also gone a step further and released a guide to social media monitoring, to support government agencies in listening to the many conversations citizens are holding online and engaging in online…
The Register has published an article, Google force feeds Web 2.0 to US gov, providing some key insights into challenges the US government is facing in implementing government 2.0 (or egovernment) initiatives – largely due to embedded policies and processes within legislation and the bureaucracy. Some of these issues, and potentially other issues that do…
Government often has a narrow path to walk when engaging online, some of the measures in place to protect the privacy and security of citizens and government officials can conflict with efforts to improve the transparency and openness of government processes. Hence this article from the New York Times, Government 2.0 Meets Catch 22. The…
I’ve been too busy and tired this week to really commit to putting much content into eGovAU – which doesn’t mean I’m not listening and thinking about what is happening in the wider egovernment world. So instead of a regular post I thought I’d share some thoughts that have particularly stuck with me this week….
The UK government’s HM Revenue & Customs service (roughly equivalent to the ATO) has launched an online consultation site seeking public input into its proposed charter. Named Have your say the site asks citizens to answer questions around the proposed charter and provide their views of what it contains and should contain. It’s a fairly…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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