Business.gov.au has introduced a social media section to its website. While this type of approach has become quite widespread overseas, providing a central hub to access all of an agency’s social media engagement tools, business.gov.au is one of the first Australian government websites to provide this type of hub. At the same time business.gov.au has…
This week a colleague made me aware of a study conducted by Nielsen in April which found that online video ads were significantly more effective than TV ads amongst US viewers. Reported at ClickZ (but for some reason not widely reported by traditional media), the article states that, The research company conducted over 14,000 surveys…
I’ve been reading up on the gaming of the Time.com 100 Poll in 2009, where vote rigging saw the founder of 4Chan elevated to the top position and the order of names in the poll manipulated to spell out ‘MARBLECAKE ALSO THE GAME’ (see the video below). While there are often legitimate reasons to create…
Commentators have said that major political parties have “failed to harness the full potential of social media in the 2010 Election” or broken the “cardinal rule of social media” due to only engaging in one way (outbound) communication. This is despite recent global examples of the effectiveness of online engagement in shifting votes, such as…
According to a report in FutureGov, Australia’s GCIO talks tough at FutureGov Forum, Ann Steward has urged public servants to actively embrace Government 2.0 in their agencies. The article stated that, Steward said that although a lot of good work was being done, agencies needed to identify the internal barriers to embracing Gov 2.0, and…
Around the world governments are tightening their belts. After the recent global financial crisis many countries’ governments have borrowed heavily from financial markets and released these funds as stimulus packages – placing them in deficit. Australia is no different, although we have very successfully kept our deficit to a smaller percentage of GDP than most…
Vanessa Paech has written a post on a topic I was considering writing about recently – online identity and what can happen when an organisation decides to force users to use their real identity online. As Vanessa’s post is so good, rather than trying to do the topic justice, I shall take the lazy way…
I see a lot of examples of Gov 1.0 and Gov 2.0 these days, but one I saw recently struck me an an object example of the differences between these approaches – how far Australian government has come, and how far there is left to go. In May the Victorian government quietly launched its ICT…
An extremely thought-provoking post about The street as platform written by Dan Hill in February 2008 has been brought to my attention by Darren Sharp. The post explores the virtual life of a city street, all the digital data exchanging hands between systems, infrastructure, vehicles and people in the street unseen to human eyes. While…
One of the trends with Government 2.0 is for jurisdictions to make more of their information available online in more readily accessible, machine readable and useful forms. We’ve seen the rise of data.gov, data.gov.uk and a host of open data sites for nations and states around the world. The latest addition has been the World…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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