I installed the public beta of Microsoft’s Internet Explorer 8 on my personal laptop last week to look at how well my agency’s sites were reflected in the browser, and to get more of a feel for the new features it adds to the mix.I’m pleased to say that just about all the sites I…
One of my mantras in professional life is ‘you can’t manage what you don’t measure‘. Therefore it always worries me when I encounter organisations or individuals with a less than firm grasp on how to measure the success or failure of their online properties. Depending on the type of web property, different metrics are most…
If you’ve ever mistyped the name of a webpage, or used a hyperlink to visit a page that has been removed, you’ve probably seen a website’s 404 – page not found ‘error’ page. This code is meant to communicate that the web server hosting the website could not find the page you requested. The default…
ForeSee Results has just released the findings of the latest quarterly US eGovernment satisfaction survey, looking at citizen satisfaction with over 100 US government websites. Available as a PDF download, the E-Government Satisfaction Index (PDF 1.2Mb) uses a uniform system to compare satisfaction across US sites and was selected as the US government’s standard measure…
A theme I often hear in Australian web design circles is “make the website less crowded”. It’s accepted wisdom that a website should have plenty of white space, clearly separated parts – and as little text as possible – particularly on the homepage. Similar to Google’s 28 word limit, Australian communicators seem to consider the…
Some readers may be aware of Digg, a site where the users vote on news stories and those with the most votes get listed on the homepage. It’s an approach based on a news site’s users knowing more about what they want to see than the professional news makers – and it has been relatively…
To provide a little background, Funnel Back is a search technology developed and commercialised by CSIRO. It has been deployed in Australia.gov.au as their Whole-of-Government search technology as my agency’s website search tool (as a hosted solution) and in many other agencies and companies across Australia and other countries. It’s a reasonably good search engine…
I found this an interesting article on a systemic way to manage taxonomy creep. Managing taxonomies
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
'; loop.parentNode.insertBefore(w,loop); })();