As a business professional in the online space I have always found it important to grasp the views of our IT colleagues to help us work with them more effectively. If you have some free time over the weekend, ZDNet’s CIO Vision series is well worth reviewing. I’ve been watching the series for a couple…
Over the last week a rogue IT employee in the San Francisco Department of Technology Information Services has held the city to ransom – locking down many of the city’s services by refusing to disclose an administration password. The employee, Terry Childs, helped create the city’s FiberWAN network , used for controlling the city’s emails,…
Some readers may be aware of Digg, a site where the users vote on news stories and those with the most votes get listed on the homepage. It’s an approach based on a news site’s users knowing more about what they want to see than the professional news makers – and it has been relatively…
The McKinsley Quarterly has published a very interesting piece on the future of innovation, The next step in open innovation. This explores the concept that companies – and government departments – have traditionally been ‘closed shops’ for innovation. All their innovation has occurred internally with few linkages to the work underway at other organisations. However…
Since the release of the report, The power of information (which I’m planning to blog about next week), the UK government has taken enormous steps towards using the internet in more empowering and collaborative ways to improve service offerings, communication and transparency. I’ve blogged previously about the principles for online participation developed for UK civil…
This is a fantastic example of how blogs and other Web 2.0 tools can be used to support government initiatives and help reduce project costs. First I should note that I know Nathanael Boehm, one of the members of the project team. He’s an early adopter of web technologies, with a great deal of experience…
An interesting article was released in the Yale Journal of Law & Technology earlier this year discussing a view that government should focus on providing usable data online rather than full-blown websites. Titled Government Data and the Invisible Hand , the premise was quite simply explained in the abstract: Rather than struggling, as it currently…
I’ve seen a lot of hype about SharePoint, Microsoft’s solution for, well, just about anything related to online. The product has been promoted as a Information Management system, as a Web Content Management system (Web CMS), as a replacement for shared drives and file systems, as an enterprise search tool and even as a platform…
It has felt a little like ‘Intranet Day‘ in the last few days as I’ve posted a number 0f times about intranet developments. It really was Intranet Day on 18-19 June – a global online event where intranet managers were able to discuss their intranet strategies and a number of large organisations such as the…
A dilemma we’re dealing with in my agency is that many projects have placed their documentation within the intranet and, over time, this has become the authoritative source of the most current copy of some documents. This means that the owners of the content are very sensitive towards any changes to the intranet’s structure which…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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