The ACT has launched a Fix My Street service providing ACT residents with methods for reporting and tracking “municipal service requests” online. According to the site, ACT residents can submit service requests using a menu of topics and even create an account to track the progress of their own requests. While a major step forward,…
I am not aware of a central calendar for all of the Gov 2.0 and social media events run in Australia, so I’ve created one. I welcome submissions to the calendar and will also be trying to keep it up to-date with the events I learn about. To add an event please email me: craig[dot]thomler[at]gmail[dot]com…
To kick-off this week, I thought it might be useful to link to an excellent video from the US’s Sunlight Foundation providing a glimpse into why there’s growing interest in making public information collected and managed by governments public. It doubles as an introduction to the Public = Online campaign, which is being used in…
Four years ago Government 2.0 was a barely known concept in Australia and social media was regarded by many in Canberra as a youth fad. President Obama made social media ‘cool’ for politicians by using it as a key plank in his run for office. Since his election he has spearheaded a Gov 2.0 agenda…
I was reading an article at Mashable today about What Facebook gets right and it got me thinking. Facebook, despite its many failings, does some things very well. Things that if governments also did well would help them be successful in the 21st Century. Consider if Facebook was a country, with 500 million citizens –…
Late last year the Australian and international media was full of stories about the demise of Twitter. Articles talked about how the service’s growth had slowed – perhaps even reversed – and that there were clear signs that people were tired and looking for the next big thing. Six months later and Twitter has released…
According to the Sydney Morning Herald article, Twitter debate for NSW leaders Keneally, O’Farrell and Rhiannon, NSW’s political leaders will stage Australia’s first political leadership debate via Twitter this morning at 11.15am. Featuring NSW Premier Kristina Keneally from the Labor party, Opposition Leader Barry O’Farrell from the Liberal party and Greens party leader Lee Rhiannon…
In a move designed to improve awareness and understanding of the process by which officers are trained (and encourage more quality candidates), Victoria Police is supporting one of its new Academy recruits to tweet their way through training. Announced in Victoria Police News as The Twittering recruit, Stephanie Attard begun her career as Victoria Police’s…
GovFresh celebrates Gov 2.0 Heroes Day every year on 15 June. Gov 2.0 Heroes Day celebrates, in the words of GovFresh, …citizens inside and outside government who go above and beyond the call of duty and creatively leverage technology to build a more open, transparent and collaborative democracy. The ‘usual suspects’ of social media are…
I see a lot of examples of Gov 1.0 and Gov 2.0 these days, but one I saw recently struck me an an object example of the differences between these approaches – how far Australian government has come, and how far there is left to go. In May the Victorian government quietly launched its ICT…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
'; loop.parentNode.insertBefore(w,loop); })();