Andrea Di Maio’s article, 5 necessary truths about Gov 2.0, over at Federal Computer week has just been brought to my attention, and I commend it to everyone involve or interested in Government 2.0. It makes some excellent points which I feel are often not understood or appreciated by governments, that Government 2.0 isn’t all…
There’s still people who believe the internet and social media are flash-in-the-pan technologies – or simply aren’t relevant to their role. This group doesn’t include most senior executives at organisations around the world, as this McKinsey report indicates. The rise of the networked enterprise: Web 2.0 finds its payday (PDF) provides insights from 3,200 executives,…
Given I’ve been paying some attention to Yammer recently, I thought it worth drawing attention to this post in Croakey regarding Yammer use in WA Health. I’ve also been speaking with another Commonwealth agency where Yammer has gone viral, with more than 1,000 users in a short period of time. Another Commonwealth agency has begun…
I’ve been fortunate enough to have a QLD government department share with me the results of a survey they held following a large scale Yammer trial. They have also allowed me to share the (anonymised) results more widely (see below). The survey responses paint an interesting picture as to why and how public servants would…
The ABS has launched the CodePlay initiative as a Gov 2.0 approach to help drive collaboration between students, developers and national and international statistical agencies. The competition challenges Australian tertiary students to help the ABS design the next generation of open-data tools to help people access, view and use statistical information. While I’m not sure…
Commoncraft, one of my favourite instructional video developers, has created a new video on Social Media and the Workplace. In about four minutes it provides an excellent summary of how social media can be used to address reputation issues, provide customer service and otherwise support organisations in a managed and safe manner. Unfortunately the video…
Based on information I’ve collected over the last year, and using the data collected via the Vic Government, I have prepared a Google Spreadsheet designed to identify who in the Commonwealth Government is using which social media channels in their activities. It is fairly basic at this stage; it is only Commonwealth for now (sorry…
There’s a fantastic series of articles being published over at FutureGov Asia-Pacific at the moment, introducing some very interesting perspectives on social media and government. One asks, Should policy be debated in social media?, providing perspectives from senior leaders in different jurisdictions across the region. There is a fair amount of diversity in the viewpoints,…
There’s recently been some controversy in Australian government over the use of Yammer, a private and secure enterprise social network, which I discussed in my post, The ongoing struggles to balance IT security and staff empowerment. I asked Simon Spencer, Yammer’s newly appointed Asia-Pacific General Manager, how many government agencies in Australia were using Yammer. I…
The NSW government has introduced a new service where people can provide suggestions on what government information they would like to access via a web or mobile front-end. Thus far the eight suggestions focus heavily on public transport information – knowing when and where buses, trains and ferries may be found. You can add your…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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