I was asked today by a representative of another agency for my thoughts, advice and observations on government blogging. While I don’t think I have any particularly unique insights, I realise that people who are new to the medium are at an earlier point on their learning journey. So here’s the 20 thoughts I shared…
In the ‘old days’ before the internet, the boundaries of government reports, brochures, fact sheets, policy statements and other discrete documents were hard and unyielding. While a document might feature several attributed quotes and some purchased stock art, all of the content was owned by the organisation that created it. This was a logical approach…
New Zealand is a beautiful place to visit and I have fond memories of my last trip there. It also happens to be one of the most happening places in eGovernment, at least in this part of the world. In fact I feel a little disappointed in Australia’s progress at the national level compared to…
Part of my interest in social media at the moment is related to how I’m encouraging its use within our agency. I’m very interested in hearing about what other agencies are doing. At work we have a team rolling out a community of practice using a wiki-based system, with an extranet to follow. I hope…
When I joined the public service a few years back I was very pleased to discover that my agency was very proactive about engaging stakeholders when creating products and services for our customers. The agency was still using 20th century methods to achieve these outcomes and was making no use of online collaborative groups or…
There is some exciting activity happening in the Australian eGovernment scene. States such as Victoria, Queensland and WA have taken major steps to standardise their online approaches across departments. At local level South Australia has introduced a phenomenal content management system that allows every council to have a well structured website, providing access to the…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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