If you’re having difficulty getting across to your management the magnitude of the impact of the internet and changes in society, try showing them one or more of these videos – each is only around eight minutes long. They provide a snapshot (in figures) of the changes taking place in the world. In case you…
Often it’s assumed that teenagers are the main users of social networking tools from Facebook to Twitter. However the research conducted over the last few years indicates that the real situation is a little different. Based on the most recent Pew Internet research (of US internet users 18+) the median age of popular social networks…
The ABS’s Customer Insights Team, in conjunction with AGIMO, is holding a Web Analytics in Government forum on Tuesday 24 November in Belconnen. To quote the ABS, Our aim is that the forum will allow participants to learn from others and share practical knowledge and experience in: pitfalls of implementing web analytics in a government…
Over the last few years I’ve often thought about the value of having a complete picture of web traffic to the Australian government. This would require a common way to track and report on the usage of each discrete government website and the ability to track and measure the traffic between them over time (using…
I’ve been known to say, from time to time, that what you cannot measure you cannot manage. This is especially true in IT-based projects, which often involve significant investments and where deadlines and budgets can easily slide. Given it has been estimated that 68% of IT projects fail to realise the benefits or outcomes they…
The Interative Advertising Bureau (IAB) has published guidelines for best practice in social advertising, prefacing it with the statement, Social media has overtaken email as the most popular consumer activity, according to a recent Nielsen study If your department or agency is looking to use any of the online social channels that now exist, from…
In the US President Obama’s newly appointed (and first) Federal Government CIO Vivek Kundra has committed to finding new ways to make government data open and accessible. The Computer World article, First federal CIO wants to ‘democratize’ U.S. government data, discusses how, In a conference call with reporters, Kundra said he plans to create a…
It has taken me a little while to post about this report, as when I first saw the media release in my webfeed I mistakenly thought this was news about the previous survey. However having finally caught up, thanks to the eGovernment Resource Centre, I’m pleased to see that the 2008 eGovernment survey shows the…
As a former and current business owner I’m constantly considering and reflecting on our numbers regarding how well my agency’s online channel is performing. My goal is to maintain an ongoing awareness of our performance and why we’re performing in that manner. To that end my agency has multiple web reporting systems in place and…
If you’re interested in web metrics, pop over and complete the 3rd annual Australian Web Analytics survey at Bienalto‘s website. Respondents will receive a copy of the survey results, which should provide insights into how your organisation compares to others in their use and prioritisation of web analytics area. The 2006 and 2007 survey results…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
'; loop.parentNode.insertBefore(w,loop); })();