New Zealand is a beautiful place to visit and I have fond memories of my last trip there. It also happens to be one of the most happening places in eGovernment, at least in this part of the world. In fact I feel a little disappointed in Australia’s progress at the national level compared to…
An interesting article was released in the Yale Journal of Law & Technology earlier this year discussing a view that government should focus on providing usable data online rather than full-blown websites. Titled Government Data and the Invisible Hand , the premise was quite simply explained in the abstract: Rather than struggling, as it currently…
As the business manager of my agency’s website and intranet I see it as part of my responsibility to understand what is happening in the medium and use the same tools being used by our website audience. It’s similar to the concept of walking 1,000 miles in another person’s shoes. For instance, this blog. One…
In Australia website usability is important, but accessibility is law. While most government agencies are extremely diligent about meeting accessibility requirements it is also important to look at the accessibility of any online tools they use that affect their customers or clients. For example, my agency uses a third-party email marketing system, Vision6 for electronic…
CAPTCHA is a security technology for websites that works by making users verify they are a human by typing in a random string of letters or numbers displayed in an image. You could consider it a Turing test for humans. It is now widely used as it is easy to implement and has a reasonably…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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