With some of the concerns and processes I’ve witnessed in government it would be easy to draw the conclusion that hundreds or even thousands of public servants are using social media daily in ways that damage the reputations of their departments and the government. Fortunately, a couple of articles I saw yesterday have given me…
Rose Holley is one of my heroes. As a Digital Librarian at the National Library of Australia she has led one of the most effective, long-lived and under-rated Government 2.0 initiatives in Australia for the last four years. As one of those responsible for the digitalization of Australia’s newspaper archives (so far over 50 million…
I’m only here for a few presentations today at Informa’s Social Media in Government conference, so are blogging rather than liveblogging the presentations. First up this morning is Mia Garlick, now at Facebook and previously with experience in Commonwealth Government and with Google. She’s talking about using Facebook in government. Mia has started by talking…
What do the the Arab Spring, Anonymous, the Occupy movement, Iranian election protests, Anti-Putin protests, the #VileKyle push and the #Qantasluxury incident all have in common? Each of them was a demonstration of collective action by groups of people without a clear hierarchy of leadership against traditional hierarchical organisations. In each case the traditional organisations…
A favored term amongst political operatives and advisors is ‘oxygen,, the share of the public discussion a politician, government or issue manages to obtain. Sometimes the goal is to have the largest possible share, starving other commentators and viewpoints. Other times the goal is to to minimise the share of oxygen a viewpoint or issue…
Beth Noveck, formerly the White House Deputy CTO, has published a fantastic paper on why it is so important to evolve democratic systems for the 21st century, and providing details of how a range of governments around the world are doing so. The paper is titled “Evolving democracy for the 21st Century” and is available…
The ACT Government has scheduled its next Virtual Community Cabinet (VCC) meeting for 12.30 today. This is the third VCC held by the ACT government and has the theme “The Canberra you want to live in past 2013”. I’m collecting the public discussion via the liveblog below (and by RSS) – which means you can…
This has been an insightful week for organisations using, or considering using, social media with three successive events demonstrating how far power has shifted to the public and illustrating how Australians companies are struggling to engage effectively online. First up was Qantas with its poorly timed “Qantas luxury” promotion. Qantas launched the Twitter competition by…
When I think back over the most well known innovation successes over the last few years, and I am not specifically referring to the public sector, an aspect that springs out at me is how often these innovations occurred during a major crisis or due to a funding crunch. In other words, these innovations frequently…
If you’ve not yet registered, there are still a few tickets left for the Gov 2.0 lunch in Canberra on Friday 25 November. The event will feature a presentation from Dominic Campbell, a leading UK digital government specialist and social innovator with a background in government policy, communications and technology-led change. Learn more and register here.
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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