This is a great video regarding innovations in participation, citizen engagement and deliberative democracy, with a panel discussion involving, Professor Archon Fung, Harvard Kennedy School Mr. Richard Dobson, Founder of Asiye Etafuleni, South Africa Mr. Robert Miller, Director of the Minneapolis Neighborhood Revitalization Program, USA Dr. Henry Tam, Deputy Director of Community Empowerment Delivery, UK It…
Most public sector agencies are designed as centres of expertise on policy and service delivery. By gathering, or training, experts in a given topical area and marshalling and directing this expertise to resolve specific issues and goals, agencies have been designed to design and deliver effective and sound policy and service delivery solutions to governments for communities….
Over the next few days I am in Singapore at Liquid Learning’s Future Citizen Engagement for Government Forum Asia conference. I’ll be liveblogging the presentations today and may liveblog parts of tomorrow, when I am chairing, speaking and on a panel. Liveblog: Future Citizen Engagement for Government Forum Asia
The OpenAustralia Foundation will be holding the first Australian Hack(s)fest as part of the countdown to the launch of their new FOI assistance site, designed to make it easier for ordinary Australians to put in FOI requests to Commonwealth agencies. The event, being held in Sydney at Google’s office, will be held on the weekend…
Most people under the age of 35 probably don’t remember a world without e-tax, a system developed by the Australian Tax Office to make it simpler and faster for Australians to complete their tax returns. Before e-tax was introduced in 1999 Australian taxpayers all had to do their tax by hand, or get an accountant involved…
Facebook, Twitter and YouTube have become the staple platforms for commercial and public sector social media engagement in Australia – driven by the level of activity on those sites by Australians. However LinkedIn, while used personally by many in business and government roles (around 16% of online Australians – over three million people), has lagged behind in…
Every day thousands of citizens donate their time and energy online to help government agencies across Australia. They respond to feedback surveys on websites, provide submissions to consultations, share agency updates on Twitter and Facebook, participate in government-run online groups, provide tips and case studies to help government campaigns help others, create blog posts, websites…
Deloitte recently released a paper entitled ‘Scaling Edges – A pragmatic pathway to board internal change’, which provided strategies on how organisations in the private sector could best achieve innovation at the institutional level. The paper promotes the following approach: Focus on the edges rather than the core functioning of an organisation Identify projects which…
In what I believe is a global first, Australia’s National Audit Office (ANAO) has launched a pilot program inviting members of the public to contribute to selected audits in progress, aimed at promoting closer citizen engagement in the audit process. The system allows the public to provide contributions related to the efficient and effective implementation of…
Tourism Australia, state and territory tourism agencies and many regions and cities are now using social media to promote their location (their brand) to potential tourists. Using the traditional approach, these accounts are managed by professionals employed by agencies and tourism bodies, communicating with official approved messages. However other countries have begun to explore the potential…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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