I am, however, catching Tweets as they occur.
Below is my liveblog for the rest of the day…
Government 2.0 is a global trend and many governments around the world are already deep into online initiatives of this type. Below I’m going to touch on three examples which demonstrate some of the potential benefits of government 2.0 – accessibility, collaboration, transparency and engagement. If these only whet your appetite, there are further examples…
Yesterday I attended the ATO showcase – a day-long event demonstrating some of the ATO’s vision for the future for enabling technologies across customer service, information management, collaboration and personalisation. As part of the day, ATO employees demonstrated a series of working prototypes from business intelligence dashboard through facebook-style intranet applications to virtual customer service…
Inventorspot has compiled a list of ten of the top branded social media nightmares. These are situations where organisations or their staff have been caught behaving badly, where social media campaigns went past the line of good taste or where organisations failed to get onto social media and were not able to become part of…
This is a great video regarding innovations in participation, citizen engagement and deliberative democracy, with a panel discussion involving, Professor Archon Fung, Harvard Kennedy School Mr. Richard Dobson, Founder of Asiye Etafuleni, South Africa Mr. Robert Miller, Director of the Minneapolis Neighborhood Revitalization Program, USA Dr. Henry Tam, Deputy Director of Community Empowerment Delivery, UK It…
Almost exactly a year ago (on 28 October 2009) I posted a set of four videos from the ‘Shift happens’ and ‘Did you know?’ series, mapping the changes in society and growth of the internet through a range of statistics. It is time to update this – with the latest videos on the same topic…
There are many approaches in government – and the private sector – to managing their online channel. The area is still young and as yet I’ve not seen best practice structures emerge, as has occurred within other areas of organisation management. In this post I intend to reflect on the different approaches and my own…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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