Liveblog for Govinnovate 2014 Day 1
Over the next few days I will be liveblogging and tweeting from GovInnovate 2014, so follow my blog and Twitter feed for all the latest views on the use of digital within government.
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What are the best blog platforms for Australian government departments?
If your Department or agency is considering getting started in blogging it’s worth considering the platforms that others in government are using to meet their needs. Looking across the Australian government, there are now at least several different platforms used to deliver successful blogs. For example the ABS’s Statistically speaking blog uses Blogger (as I…
Where is the use of digital by Australian governments headed? An interview with John Wells
This is the third in a series of interviews I’m doing as part of Delib Australia’s media partnership with CeBIT in support of GovInnovate. I’ll also be livetweeting and blogging the conference on 25-27 November. View other posts in this series. As one of the national organisers of Innovation GovCamp Australia, founder of GovCampus and producer…
Is the world obsessed with Facebook?
Facebook’s active membership now exceeds 500 million users – that’s 1 in 13 humans. If it were a country it would be the third largest on earth. Its usage in Australia accounts for roughly 29% of the time spent online. Based on the average Australian internet user spending around 18.8 hours online each month (as…
Living on the edge in social media – two case studies of Australian social media issues
Back in November 2010 I attended a Garner conference to speak about Gov 2.0. I was also able to attend a workshop about social media use in the banking industry. At the time I estimated that the banking industry was 2-3 years behind government in their social media effectiveness. That impression has been reinforced this…
Twitter successes – case studies for government use
As the government is generally a monopoly provider of services it can at times seem less important to monitor customer sentiment on an ongoing basis or address customer service deficits…until an MP writes a letter to a Minister, traditional media picks up an issue, or the next election comes around. Personally I see enormous advantage…
Don’t ask for more information than you need (and make it clear why you’re asking what you’re asking)
I’ve just become aware of the ACT Government’s consultation for a new license plate slogan. Hosted at Your Say, the government is asking for ideas for a 30-character or less slogan, with the best ideas to be put to a public vote later this year. I support this type of consultation approach – it provides…