Worth a read at How councils are crowdfunding community projects.
WebAim is currently conducting a survey looking at the usage of screen readers and the personal experiences of their users. If you’re a user of a screen reader, or are interested in accessibility for vision-impaired people and use of screen readers (as all government web and intranet managers should be), the survey is available from…
A-Space, an online collaborative space for US intelligence operatives, is planned for launch this month, giving all 16 US intelligence agencies a streamlined and effective tool for sharing information and collaborating – activities that have been criticised as previously lacking across US intelligence initiatives.As reported in FCW.com, in the article, A-Space set to launch this…
An area where I’ve achieved limited traction (so far) in my agency is over integrating online channels into our service delivery contact centres. Phone is a primary customer engagement channel for our agency and will continue to remain important as a way to reach customers who are financially unable or choose not to use online….
Related to my previous post, AZcentral reports that, Death notices removed from county Web site. Privacy concerns and identity-theft fears prompted Maricopa County Recorder Helen Purcell to halt public viewing of death certificates on the agency’s Web site. “There is so much personal information on them: a mother’s maiden name, what they died from,” Purcell…
Online voting has already become reality in some parts of the world, with the Estonian online election heralding the possibility of using the speed of online to expand citizen franchise from electing representatives every three to eight years, to voting on major legislative changes on a far more regular basis.As reported in a Sign On…
Brisbane City Council has released an open data public sector information datastore, allowing the community to access and reuse a range of council data under Creative Commons licensing. While not the first council in Australia to do this (with Mosman City Council leading the pack), Brisbane is the first large metropolitan council in Australia to do…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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