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Several of Twitter’s US staff are in Australia next week and Pia has managed to lasso them into providing a special presentation to Canberra’s Gov 2.0 community. If you’re in Canberra on Tuesday 12 March, I strongly recommend that you head along to this special Gov 2.0 lunchtime event – just make sure you RSVP first by…
This has been an insightful week for organisations using, or considering using, social media with three successive events demonstrating how far power has shifted to the public and illustrating how Australians companies are struggling to engage effectively online. First up was Qantas with its poorly timed “Qantas luxury” promotion. Qantas launched the Twitter competition by…
A group of students from Penn State University have developed a methodology for assessing the personal risk to privacy when participating in online social media. It’s an interesting attempt to quantify objectively the risks for individuals and could be a useful starting point for government departments to help their staff understand the impacts of their…
This is a quick test of the use of Windows Live Writer to produce blog posts offline – for those rare occasions where I am not connected to the internet. The tool lets me Set up my blogs Write posts Save them for later publishing Send them automatically when I connect It picks up the…
Yesterday I attended the ATO showcase – a day-long event demonstrating some of the ATO’s vision for the future for enabling technologies across customer service, information management, collaboration and personalisation. As part of the day, ATO employees demonstrated a series of working prototypes from business intelligence dashboard through facebook-style intranet applications to virtual customer service…
Last week I discussed how Google was preparing to announce the release of it’s new Ad Planner tool. It’s now available in beta with selected Google customers and an Ad Planner sneak peak is available online, with an image of the interface which demonstrates how the tool can segment site reach by demographics including gender,…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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