From talking at citizens to talking with them
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If you’ve ever been required to collect ideas from the public – or wanted to – have you considered the use of a ‘ideas market’ or similar system for collecting. allowing comments on, prioritising and reporting back on the use of ideas. Dell and Starbucks both use these systems extensively to seek public ideas to…
To the over 7,000 unique visitors my blog has received in the last six months, have a fantastic and safe holiday season and I look forward to further conversations in the Australian egovernment space in 2009. With many international voices in the egovernment space indicating that government needs to build more connections and networks to…
Most people under the age of 35 probably don’t remember a world without e-tax, a system developed by the Australian Tax Office to make it simpler and faster for Australians to complete their tax returns. Before e-tax was introduced in 1999 Australian taxpayers all had to do their tax by hand, or get an accountant involved…
The first web browser, appropriately named WorldWideWeb, was released publicly in August 1991 by ‘Father of the Web’ Tim Berners-Lee. While I realise this post is a month late, I thought it would still be worth wishing the web browser ‘Happy Birthday’ and commenting on the impact that web browser software has had over the…
A month ago (20 May) I sent an email to Malcolm Turnbull, Shadow Minister for Communications and Broadband, in my capacity as a Government 2.0 commentator, asking a range of questions about how a Coalition Government, if elected later this year, would approach Government 2.0 and federal agency use of social media in official engagement…
Online social media is becoming an important tool for governments to engage citizens during emergencies to rapidly disseminate information. in fact it is even beginning to be credited with saving lives during health crises. According to Nextgov, Federal health agencies relied heavily on social media to inform the public about the recent outbreak of salmonella…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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