It’s an interesting watch.
I’ll buy a drink for anyone who accurately counts the number of ‘ums’ I say!
In any job it is easy to get caught up in the details – the what and how of what we need to do, day in and day out, to deliver the outputs demanded of us. Whether it’s writing a brief, building a website, managing a social media channel, responding to a crisis or some…
Reflecting and building on the approach taken for last year’s Australian Federal Election, Google has developed a comprehensive election coverage site for the upcoming Presidential race between Barack Obama and John McCain. Looking at how the site presents public interest information, I cannot help but wonder why this type of material is being provided by…
I’m pleased to note that CEBIT, whose Gov 2.0 Conference has been a great event over the last few years, has recognised the growing innovation agenda in government and broadened this annual conference into GovInnovate. Now including Gov 2.0, Cyber Security, Service Design and mobile Government (mGov) streams, the GovInnovate conference looks like it will…
Earlier tonight I gave a presentation at Parliament House about the workings and uses for Twitter in government. I’ve shared the presentation below. Demystifying Twitter
A constant theme I hear from friends, family and peers is that, while government agencies do put a lot of time and effort into listening to their customers, they don’t often hear what is said correctly (any do not even appear to put much effort into listening to staff at all). This issue is not…
April was a record month for the Agency website I manage. We’ve been on an uptrend for awhile, but this month saw the traffic (measured in visits and unique visitors) jump north to an extent I did not anticipate. It’s definitely a nice surprise and gratifying to be able to claim that the website is…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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