We’re into day 2 of the Co-Design for Citizen-Centric Service Delivery conference and I will be liveblogging part of the day.
Unfortunately I am presenting this morning, and have to run away early for a flight, however will cover as much as I can.
Encouraged by the success of a imposter claiming to be the NSW Police on Twitter, the NSW Police have now taken over the account and are using it to constructively communicate information to the public. Reported in the Sydney Morning Herald, Twitter con gives police tweet idea, the NSW Police Twitter account is being used…
Online influence is a hot topic right now, with companies such as Klout, PeerIndex, Empire Avenue and Kred all building online services that aim to measure the influence of internet users, in order to better target advertising dollars. But how effective are these services really? Does the number of followers, retweets or likes or some…
We’ve seen a boom in Gov 2.0 seminars and events over the last year and several prestigious US Universities already offer post-graduate courses on Gov 2.0 topics. However, to my knowledge, Australia’s formal educational institutions have largely been silent on when (if ever) they might begin offering courses that aid public servants, potential public servants…
If you, like me, missed Garr Reynold‘s sold-out presentation in Sydney on Friday, kindly hosted by StepTwo (or if you’d like a second dose) listen to Radio National from 9am this morning. Garr will be on for 15 minutes speaking about design – from a Presentation Zen perspective. The piece will be repeated next Wednesday,…
As the world changes, so must our institutions – particularly government, including government agencies. Without getting into how hard or easy it is for government agencies to change (recognising there’s a diversity of views), any change should, necessarily be for the better. So how should they change? In which ways should they reinvent themselves to…
Cairo Walker of Step Two Designs has written an excellent article on collaboration, looking at the use of digital tools and approaches to facilitating adoption within organisations. Entitled Collaboration: leading by example, the article includes a case study on the World Wildlife Fund detailing how a not-for-profit organisation can productively implement collaboration tools that meet…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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