A public wiki has been created to capture examples of best practice Government 2.0 initiatives from around the world. It’s just starting out but already has some great examples of how different governments are using tools like blogs, wikis, video and social networks to achieve their objectives and better service customers. If you have an…
In the past it has been the practice for many governments around the world to avoid playing in the centre of commercial spaces, where competitively priced services are already provided by private businesses. Government interventions in these markets are managed through legislation and direct intervention as a last resort (in cases of market failure) –…
Last week Victoria released the full text of the Victorian State Government E-Government Landscape Scan, conducted in August this year. The paper provides a review of the last six years of egovernment experience for the state, some of the challenges being faced in balancing the needs of citizens versus the needs of government and the…
It’s good to see Australia being an international leader in the egovernment space. As reported in the Daily Star’s Technews, the ANU’s National Centre for Information Systems Research (NCISR) completed training 99 Bangladeshi key decision makers and officers in the strategy and management skills necessary to improve the effective use of ICT in public sector…
For the last ten years I’ve been making use of Adobe Flash (formerly Macromedia Flash) within websites to provide rich content features and applications unattainable with HTML. Unfortunately I still get asked the same questions about Flash, regarding accessibility, file size and how many users have the technology. I’d like to put these to bed….
Google has released into beta a set of major improvements to Google Analytics that will make it an even more robust web metrics tool. Including advanced data segmentation, data visualisation using ‘motion charts’, improved adsense integration, a more advanced administration console and an API for enterprise integration, this is the largest upgrade of Google Analytics…
Like many organisations, my agency warns our customers about the threat of phishing – where criminals use emails and/or websites to attempt to dupe people into providing personal information or account information to a fake website. Commoncraft has released a ‘Plain English’ video, which provides a visual way of communicating phishing to people and helping them understand…
While in Australia Malcolm Turnbull is the latest Australian parliamentarian to join Twitter (at http://twitter.com/TurnbullMalcolm), in the US the public sector is now applying the tool for everything from crime updates and traffic alerts to the daily schedules of US governors.The US public sector is beginning to discover that Twitter and other microblogging services are…
In February 2008, Janssen-Cilag Australia & New Zealand launched an internal microblogging platform called Jitter. The platform won the organisation an Intranet Innovation Award. Nathan, from the Jannssen-Cilag team, has published a case study, Jitter: Experimenting with microblogging in the enterprise, on how the tool has been used. This provides some insights into the challenges of using…
The French government has introduced a Web 2.0 portal featuring a forum, wikis and video to support debate on their digital strategy and encourage ideas outside traditional ‘government-think’ limits. As discussed in The Connected Republic, the French site is at http://assisesdunumerique.fr/forum/.
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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