Kommein is currently holding a Community Manager’s survey to build a picture of the role across different organisations around the world. To quote their request, Are you a community manager? If so, we’re interested in learning about your experience. We’ve put together a survey for community managers that will tell us a little something about…
Over the last week US media has been buzzing with the story of Canadian musician Dave Carroll, whose US$3,500 Taylor guitar was broken on a flight on United Airlines. Carroll reported that people on the plane had watched with horror as United baggage handlers had roughly handled and thrown his and other guitars while putting…
Around the world governments are struggling to understand and address some of the age-old issues that have been accelerated by the intranet. One attracting particularly high attention is the protection of young people from illegal and inappropriate material, cyberstalking, cyberbullying and, sometimes, themselves. Various governments are attempting different approaches to address these issues, with the…
Steve Radick has published an insightful post regarding different Government 2.0 personality types. Can you recognise yourself in one (or more) of these type? The amended post is at What’s Your Government 2.0 Personality Type? and a copy with other comments is visible at Govloop.
In their Global Faces and Networked Places report (PDF), Neilsen has found that social networks and blogs (Member Communities) are now the 4th most popular online category – ahead of personal email. In December 2008 Neilsen found that 59% of online Australians used social networks and blogs, compared to 80% in Brazil, 69% in the…
I highlighted the online Netflix prize quite some time ago as an example of how an organisation could work with its community to drive innovation. Netflix has a longstanding prize of US$1,000,000 on offer for the group who could improve their online movie/TV recommendations engine by at least 10%. The goal is to substantially improve…
It is common practice for government Departments to go to consultants when they need specific skills or experience. The strategy is often to draw on this expertise to get started, transfer as much knowledge as possible to staff and move forward. However sometimes it can be more cost-effective to draw on the existing skills of…
The Government 2.0 Taskforce are asking for the public to vote on their preference of user-submitted banners for the taskforce website. There are 24 banners to choose from, of a very high standard. While this vote is non-binding (meaning that the Taskforce reserve the right to pick a different banner to the public) the process…
In 2008 the Victorian eGovernment Resource Centre was one of the ten finalists for PoliticsOnline and World eDemocracy Forum‘s international award ‘The 10 Who Are Changing the World of Internet and Politics’. Prior to that GetUp was in the Top 10 twice, in 2006 (David Madden & Jeremy Heimans) and 2007 (Brett Solomon). The ACTU…
Accenture has released a new report, Web 2.0 and the Next Generation of Public Service (PDF), which highlights four key things that citizens around the world want from government 2.0. They are, Improved social and economic outcomes. Balance between choice and flexibility on the one hand and fairness and the common good on the other….
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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