Catch me at the eGovernment conference
I’ll be attending (and speaking on behalf of my Department at) the Canberra eGovernment Conference next Monday and Tuesday.
If you’re also be attending please come and say hello.
I’ll be attending (and speaking on behalf of my Department at) the Canberra eGovernment Conference next Monday and Tuesday.
If you’re also be attending please come and say hello.
On Monday AGIMO announced the finalists for the 2011 Gov 2.0 individual innovator award, building on the award originally issued by the Gov 2.0 Taskforce last year. I’m very proud to see the three finalists have all made significant contributions to Government 2.0 practice in Australia. It is interesting to note that all three finalists…
Guy Cranswick of IBRS has brought my attention to a media release about a new report from Fifth Quadrant, a leading Australian customer experience strategy and research consultancy, on social media and smartphone app customer service enquiries. The report looked at how many Australian consumers had used these channels for customer service enquiries and why they’d…
It’s still unclear to me whether a national version of Fuelwatch will be launched due to the political discussions underway (the WA version is at www.fuelwatch.com.au), however a US site named Fuelly has turned the concept on its head to create a useful user-centric site, which would lend itself effectively to extending a Fuelwatch-style approach.Fuelly,…
The internet has proven itself time and time again to be one of the fastest platforms of disseminating information during emergencies. The latest example has been in the Deepwater Horizon oil spill in the Gulf of Mexico. One of the largest spills off the US coast in history (though far from being the largest in…
I’ve just found the UK civil service’s Principles for participation online and are mighty impressed. As a result I’ve slightly modified my profile, I’ll also be promoting this in my office where I know we have at least several other bloggers and quite a bit of online engagement coming up. In Australia, while we have…
The Interative Advertising Bureau (IAB) has published guidelines for best practice in social advertising, prefacing it with the statement, Social media has overtaken email as the most popular consumer activity, according to a recent Nielsen study If your department or agency is looking to use any of the online social channels that now exist, from…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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