California launches a best practice government wiki
As reported in Government Technology, California has launched a best practices wiki for state employees.
It currently covers topics including:
- Healthcare in Prisons
- Customer Service
- Disaster Preparedness
- Education and Training
- Green California
- Human Resources
- Information Technology
The wiki can be accessed at bestpractices.ca.gov, although it requires a California email address to register.
There’s an interesting write-up regarding the process used to create the wiki as a sample best practice.
I expect to see more of these types of self-regulating professional networks emerge across government over the next few years in support of moves to whole-of-government standards and to improve knowledge capture, transfer and management.