In a recent story in ITNews, Accessibility checker surfaces errors, John Hibbert claimed that a new Mental Health website, www.mindhealthconnect.org.au, operated by the National Health Call Centre Network and funded by the Department of Health and Ageing, didn’t meet the Australian Government’s minimum web standards. Based on a review using the ACheck tool for the minimum…
I’ve been working away in my (copious) spare time to update the list of Australian government Twitter accounts – representing all levels of government. It has now reached 553 accounts – which has also forced me to start a new Twitter list due to their 500 follower limit. You can view the spreadsheet embedded below,…
Last week I received the following email: Dear Hashable Users, We regret to inform you that the Hashable mobile apps and Hashable.com will be shutting down on July 25th. The service will be unavailable after this date. While we are still very passionate about making better connections and meeting new people, the time has come for us…
This morning I presented at the Reading Room Digital Conversations forum to a group of Singaporean government officials on the topic of Transforming public engagement through social media. I talked through how connected Australia had become, and pointed out that the goals of public engagement have not really changed (using the IAP2 model to illustrate),…
Today I’m featuring a guest post from Pia Waugh, former IT Advisor to Senator Lundy, convenor of the recent Canberra GovCamp and GovHack and one of the luminaries of the Australian Gov 2.0 scene. As she plans to continue to update this post, for the latest version visit her blog at http://pipka.org/public-engagement-more-customer-service-than-comms/ Public engagement: more customer…
I’m headed to Tassie in early August and whilst there will be presenting at an IPAA forum on the topic of Transforming public engagement through social media. If you’re in a Tassie state agency or local government and interested in Gov 2.0, social media or community engagement, I’d like to invite you to consider coming along….
For all the attention on government policies, the various announcements and documentation on political party sites, it can be very difficult to compare and contrast where different parties sit on different issues and, for governments, difficult to keep track of whether they are sticking to their election policies or amending them for pragmatic, political or…
One area of Gov 2.0 I really think hasn’t been thoroughly considered or adopted by many governments, including in Australia, is the process of having citizens help in the creation, exploration and analysis of data. Is it due to a lack of time, money, imagination or courage? I don’t know, but I would dearly love…
Over in the UK, Helpful Technology has released ‘The Digital Engagement Guide‘, which aims to become one of the best sources of useful examples, tools and practical advice about how UK public sector organisations can engage online. The site touts itself as “Part bookmark collection, part reference manual, part Q&A site, it’s a place to get…
There’s often lots of small – and not so small – activities that communications teams want to carry out online that would make their jobs easier, but aren’t really tasks to give to IT teams. For example, you may wish to update your agency’s Facebook and Twitter profile pictures when your logo changes, automatically post…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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