The Queensland Government has become the first jurisdiction in Australia to formally appoint a politician to a specific e-government role, with the appointment of Ray Stevens as the Assistant Minister to the Premier on e-Government. His role is to oversee the development of the QLD government’s open data site (to be at data.qld.gov.au), supported by…
Deloittes Australia has released its Social Media Report 2012, providing much more than a glimpse into how social media is empowering their staff to connect, collaborate and solve problems, sharing wisdom, knowledge and ideas to deliver better customer outcomes. If your executive and internal communications area are still resistant to the use of social media…
Something I’ve had on the backburner for awhile has been the development of a better way to share and compare political party policies. If you’ve ever looked at the policy platforms of different political parties in the same election campaign, you’d recognise that each writes their policy in a different format, including different information and…
The New Zealand Government’s new Web Toolkit is beginning to ramp up with some very valuable case studies, advice and processes for managing a government agency’s social media presence. One of the latest useful documents released in the toolkit is on how to handle social media mishaps – which, as public servants are only human,…
For all the claims of government communication being expensive or ineffective compared to the private sector, government has topped the Vision 6 Email Marketing Metrics Report for January – June 2012. Vision 6, an email marketing company based in Queensland, has reported on the email marketing effectiveness of Australian companies and agencies for the last…
APIs (Application Programming Interfaces) are a technique for interacting with data (usually on the web) which liberates users from relying on particular applications or having to do complex programming to reuse the data in interesting ways. Unfortunately few government agencies go the extra distance to release their data with an API, instead using specific data formats…
The Victorian Government has announced it is seeking public feedback on a proposed ICT strategy, Digital by design developed by the Victorian Information and Communications Advisory Committee (VICTAC). The draft provides advice on the future management and use of ICT by government and how the Victorian Government can design and use information and technology to…
While largely unreported, earlier this year the NSW government became the first state jurisdiction in Australia to provide a formal written commitment to open government at a Premier level. In Victoria, which took an early lead as a state, Government 2.0 (which isn’t quite the same as open government) never received a formal commitment from…
On the internet, as they say, no-one knows if you’re a dog – or a government agency. This can become a problem when Facebook pages, Twitter accounts, even websites, are set up that look like government accounts, but aren’t. We’ve seen this issue in the private sector, such as with fake Shell accounts that took in…
Is Parliament House the peoples’ house or the government’s house? This is one of the fundamental considerations within the open government movement. Does government exist to serve the public? Who participates in developing policy, creating laws and deciding what is best for citizens and communities? Beth Noveck, in her TED Global presentation, Demand a more open-source government,…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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