This post was triggered by a question post over at Strange Attractor, asking Why isn’t social software spreading like wildfire through business? This is a question I have considered as well, in the last year from a government perspective. It particularly puzzled me late last year when I made unsuccessful efforts to get a wiki…
It has felt a little like ‘Intranet Day‘ in the last few days as I’ve posted a number 0f times about intranet developments. It really was Intranet Day on 18-19 June – a global online event where intranet managers were able to discuss their intranet strategies and a number of large organisations such as the…
Stephen Collins of Acidlabs has delivered an extremely powerful presentation on the power of participatory culture and the evolution of social media as an extension of the natural tendency for humans to form communities. These communities empower organisations, fostering a positive culture, improving staff retention, supporting collaboration and breaking down silos – making individual employees,…
OK I admit it – Barack Obama’s campaign, first for the Democrat nomination, and now for the US Presidency, fascinates me – hence my eObama post. It’s the first true online campaign for senior office in the world that has used the internet and social media effectively. This visual representation of how the campaign ran,…
Microsoft is joining the race to add social networks to intranets. Computerworld has reported that Microsoft is prototyping a Face-book style tool for providing employees with feeds and updates about their colleagues. I’d expect this to be an extension of their SharePoint product, allowing them to leverage their customer base to defend again online-only alternatives,…
Google Trends is a great tool for tracking the ebb and flow of ideas, products and personalities in the public eye. I’ve used it, for example, to track customer awareness of an agency name change – which gave my agency a good handle on the speed at which our communications was shifting perceptions. This is…
It’s an established fact that intranets (or internal networks) grow and live within your organisation’s firewall. Or is it? New approaches and technology are now challenging the concept that intranets must be stored within your organisation’s direct structure. For instance in Australian government there is Govdex. This wiki-based extranet system meets secret level Federal government…
As the business manager of a government website I’m always interested in how much traffic arrives from other government sites. I can directly engage other agencies, building relationships, sharing content and processes, to the benefit of our mutual customers. I see a real opportunity for departments and agencies to work together to help ensure that…
What are the top priorities for your intranet? There’s a few interesting surprises in this quick poll by the organiser of the 2008 Global Intranet Strategies Survey, 3 surprises on the “relevancy list” for Intranet managers If you don’t currently participate in this survey I strongly recommend that you consider it for this year.
Intranets can be an important business ‘glue’ for both private and public organisations. They enable geographically diverse individuals to share knowledge and productively collaborate, areas within the organisation to disseminate information, help senior leadership reinforce corporate values, strengthen internal communication and help align management and staff with corporate goals. Not surprisingly many of the challenges…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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