IBM recently released it’s 3rd biannual The enterprise of the future report for CEOs, identifying five global mega-trends fundamentally affecting the nature of business and public sector governance. The video is available here. The five trends can be paraphrased as: Change is acceleratingOrganisations need to culturally attune to continuous change, supporting visionary champions who are…
A theme I often hear in Australian web design circles is “make the website less crowded”. It’s accepted wisdom that a website should have plenty of white space, clearly separated parts – and as little text as possible – particularly on the homepage. Similar to Google’s 28 word limit, Australian communicators seem to consider the…
The question in my title is of course a little provocative – who is to say whether a website is better or worse? The answer, in my view, is our users. For some reason in Australian we have never, to my knowledge, asked our citizens to compare government websites against universal categories such as awareness,…
For a fantastic (satirical) look into the halls of power in Canberra, the ABC’s The Hollowmen is a great watch. What does this have to do with eGovernment? Well in Episode 2 it does suggest that 90% of what most of our overseas embassies do could be done remotely via the internet with a few…
The UK recently held its annual seminar on How to build the perfect council website. This discussed strategic approaches to egovernment at a local level and provided key insights into what local residents needed and expected from their councils and shires. Carl Haggerty of Devon County Council, one of the presenters, has provided a synopsis…
Some readers may be aware of Digg, a site where the users vote on news stories and those with the most votes get listed on the homepage. It’s an approach based on a news site’s users knowing more about what they want to see than the professional news makers – and it has been relatively…
The Investments blog posted a thought-provoking post a few days ago, asking Should Government Websites Be Allowed to Post Google Ads to Offset Deficient Budgets? This was based on a question put to ‘Father of the internet’ and Google head evangelist, Vinton Cerf, who was asked at an eGovernment seminar, “if he thought that there…
This post has been inspired by a post in the blog Here Comes Everybody, titled Gin, Television and Social Surplus. I strongly suggest that you also read this and think about the ramifications. With the globe’s total knowledge doubling every two years, being innovative is not longer simply an economic advantage for nations – it’s…
Search, search, search – it’s been a popular topic for years but most people I talk to still only pay lip service to ensuring that their website is appropriately findable on the web, or that their own website and intranet’s search tools work effectively. With the large number of SEO (Search Engine Optimisation) companies around,…
The Victorian government released the results of it’s year-long internet usage survey last week, providing a Demographic Profiling of Victorian Government Website Visitors. Taking into account nearly 250,000 respondents, this is the largest sample I’ve seen for an egovernment usage survey within Australia. The full results are available from Victoria’s eGovernment Resource Centre, however I’ve…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
'; loop.parentNode.insertBefore(w,loop); })();