The US Air Force is one of the most proactive users of new media amongst government organisations globally, seeing the internet as another channel for engaging potential recruits, the public and for conducting military operations. The approach being taken by the US Air Force, and increasingly by other US government agencies, is that all of…
I’ll be speaking at the Managing Your Online Content conference from Ark group in Sydney this Wednesday on the topic of Aligning your web content strategy with organisational objectives. I’ll be making an effort to log the conference online, either via Twitter (#MYOCG09) or via a liveblog on this blog, if I have access to…
While the timeframes for developing and distributing publications, media releases, and even website news items is extremely well understood by government departments, often there is a much lower understanding of the level of effort (in time) required to engage communities online via different channels. Fortunately there are now several guides available to provide insight into…
Etiquette is important in every form of social engagement. When Australians meet others for the first time we exchange names, shake hands and make light conversation before getting down to the main topic of conversation. Other cultures have different social etiquette. Many hug or kiss cheeks on first meeting, exchange business cards (sometimes with two…
Crispin has published a post, Why (Government) Organisations Should be Engaging their Community Online, over at his Online Community Engagement blog providing eleven reasons why government should be engaging its community online. This is a nice piece and I thought I might add a few more that spring to my mind. Global reachThere are many…
Are many heads better than one (or a few)? In the past the answer was often no, because the mechanisms used to collect, collate, rate and assess the suggestions and recommendations of hundred, thousands or millions of people were cumbersome and time-consuming. In fact whilst our society was originally built on the democratic principle of…
The Register has published an article, Google force feeds Web 2.0 to US gov, providing some key insights into challenges the US government is facing in implementing government 2.0 (or egovernment) initiatives – largely due to embedded policies and processes within legislation and the bureaucracy. Some of these issues, and potentially other issues that do…
Yesterday’s announcement of the Australian Government’s plans to build a national broadband network has created a huge amount of buzz online. If you’ve not seen the news, yesterday morning the government announced that they have terminated the tender process due to cost concerns and shortcomings in all tender proposals. Instead the government will invest up…
Twitter has emerged as a significant channel for breaking news, announcement and discussions on political, social, environmental and commercial topics. Over the last three years the service has grown to over 25 million users globally, including many senior business, political and entertainment figures. In fact it’s been the fastest growing online channel, with over 750%…
I love the work that Matthew Landauer and a small group of non-partisan, patriotic Australians have done to set up OpenAustralia. If you’re not aware of the site, it’s designed to make the discussions on parliamentary floors visible to the public in an easily accessible way. The site also provides information on Members’ interests (on…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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