There’s plenty of good examples of how government is using social well – for policy development, service delivery, engagement and more.
I find conferences a very useful avenue for networking with other egovernment and online channel professionals. I often get ideas or insights that I can share across my team and agency – and implement in our sites. However the attendance cost continues to rise. Sadly both the commitment in time and price means that I’ve…
I felt that it would be useful to compile the online discussions during media140 #OzPolitics into a single work, a permanent record that could be reread, referenced and reconsidered. So over the long weekend, with assistance from PeopleBrowsr, the support of Julie Posetti and permission from FirstDogOnMoon and Mike Stuchbery to reuse some of their…
Over the last three years we’ve seen an increasing level of sophistication and capabilities in successive generations of open data sites. To aid governments in their open data journey, I’ve mapped five generations for the progressive development of open data sites, detailed in the document below. Please feel free to reuse the information within the…
In my copious spare time, I’ve been pulling together a list of social media channels used by our Federal politicians. The question I wanted to answer was “Are our Federal politicians using social media effectively to connect with their constituents?”, particularly given the level of activity by government agencies, lobby groups and media online. Surprisingly…
There’s still talk, from time to time, about the digital divide between internet users and those without internet access. It is said that the divide will produce a long-term group of privileged people with ready access to the world, while leaving those in remote areas, with low literacy or low incomes, trapped in a cycle…
Universal McCann have completed some excellent research on social media use based on a sample of 17,000 users across 29 countries. The latest wave was completed in March 2008. The key findings were that blogs and online videos have gone mainstream and are tools that organisations need to consider within their marketing and communications mix….
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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