How should intranet teams spend their time?

Catherine Grenfell of Step Two Designs has written an excellent article on how intranet teams should spend their time, divided between day-to-day maintenance, new projects and initiatives and relationship management with internal stakeholders.

She left out one small area – networking with peers for fresh ideas and approaches to common issues.

For this, the Intranet Peers in government group is well worth a look (it’s operated by Step Two as well).

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