LiveBlog from Open Gov miniconf
Today I’m at the Open Government miniconference at Linux Conf 2013.
I’ll be liveblogging part of the day.
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Coping with the challenges of two-speed government agencies
A couple of weeks ago I blogged about 21st Century society vs 19th Century laws and policing. My post discussed the interview and arrest of Ben Grubb, an Australian Technology Journalist, by Queensland Police in the context of the challenges for legislators and law enforcement in remaining current and relevant in a quickly digitalising world….
Can virtual agents replace contact centre staff?
The US Defense department is currently investigating the development of virtual parents to allow children to communicate online with parents who are on active duty. Reported by Nextgov in the article, Military hoping chat bots can comfort children when parents deployed, the article states that, the military says it’s seeking to “develop a highly interactive…
ACT (finally) outlines open government plan
I am writing this piece as a resident in the ACT, with shades of my Gov 2.0 advocacy cap. And I should say, as a partially disappointed resident. The ACT Chief Minister, Katy Gallagher, has finally laid out the ACT Government’s vision for open government. It’s about time. The ACT has been a tailender at…
The power of participatory culture – in government
Stephen Collins of Acidlabs has delivered an extremely powerful presentation on the power of participatory culture and the evolution of social media as an extension of the natural tendency for humans to form communities. These communities empower organisations, fostering a positive culture, improving staff retention, supporting collaboration and breaking down silos – making individual employees,…
Accessibility – a great video from FaHCSIA to educate staff & management
Last week FaHCSIA released a great video on accessibility that they’re using to educate staff and management on its importance, who it affects and the basics of what to do. I think it is an awesome resource for all organisations (not just government) to help them understand their legal obligation and how to meet it….
How much should a government website cost – are we over-engineering our websites?
These days when I personally need to set up a new website, I either hop onto WordPress or download one of the free open-source content management systems, purchase space on a decent US server and follow the installation instructions. I use a design template found online, customising it with some style tweaks where required, then…