Effective use of government mapping data
This is a great presentation on exploiting location-based information, following on from my post on mashups.
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Prime Minister starting to leverage the influence of bloggers
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Redesigning sites to put customers at the centre of the universe
From our latest usability review, my agency’s customers are saying that our website is looking a bit old, tired and dated. They say it is very “about us” focused, covered in agency news items screaming ‘look at me!’, rather than “about them” – the customers! Certainly many of our news messages are important (to customers),…
Reasons for not releasing data in government (Workshop 1 CEBIT Gov 2.0 Conference)
We’re in the first workshop of the day at the CEBIT Gov 2.0 conference. It is led by Andrew Stott, the Director for Digital Engagement for the UK government. The first exercise of the day has been to come up with reasons that government may give for not releasing data online. I don’t know if…
Could it ever happen in Australia? 2nd annual Civic Hackathon in the White House
One of the starkest differences between Australia and the US’s Government 2.0 movements is the mandate and level of support provided officially by our most influential elected officials. In the US Government 2.0 has been championed both by the President and by leading politicians on both sides of their political divide. Regardless of ideology there…
How workplaces can use social media
Commoncraft, one of my favourite instructional video developers, has created a new video on Social Media and the Workplace. In about four minutes it provides an excellent summary of how social media can be used to address reputation issues, provide customer service and otherwise support organisations in a managed and safe manner. Unfortunately the video…
Cyberwar – how can governments protect their digital border?
Border control is really only a recent development in the evolution of nations. For thousands of years we can distinguish nations by their common language, culture, cuisine and other shared characteristics. However, with a few exceptions, it is only in the last few hundred years that the physical borders solidified into boundaries that delineated the…