One of the UK’s social media success stories, Patient Opinion, has now launched an Australian website at www.patientopinion.org.au. Patient Opinion, which has been live since 2005, allows patients to rate and comment on their experience with health providers. It has been an amazing (if sometimes painful) success in the UK, leading to a number of…
Steve Radick has written an excellent “Getting Started with Government 2.0” Guide. Designed for those new to the Gov 2.0 space, Steve’s guide provides a great range of information from what Gov 2.0 means through how to take baby steps into the area to good blogs and sites to read. Read it and share it!
When making major decisions government departments commonly consult broadly to capture the various views of different segments the community. However when engaging in live or online public discussions, the same departments are often highly concerned about the risk of people expressing strong contrary views. It’s one of the contradictions I’ve found in government – a…
Cheryl from the Victorian eGovernment Resource Centre recently brought to my attention the launch of the BrandKarma website. The website aggregates information about top brands and allows the public to indicate whether they love, hate or want to watch them. It also allows comments and, in the best social networking style, the creation of personal…
Yesterday I blogged about Should government agencies & councils be entitled to ban people from their social media channels? The example I used related to a Twitter conversation I’d had with Peter Hinton, who had been blocked from Parramatta City Council’s Twitter account. As a Parramatta council resident and rate-payer he was concerned at his…
I had an interesting conversation via Twitter with @hughstephens of Dialogue Consulting on Friday regarding how and when different consultation and engagement tools should be used by government. His view was that online surveys should not be the default consultation method for government, Possibly going to be controversial by saying that online surveys should NOT be…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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