FutureGov Hong Kong – Day 2 LiveBlog
We’ve just started day 2 of FutureGov Hong Kong
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Join the global Service Delivery JAM in Canberra (hosted by the Department of Innovation)
The Department of Industry, Innovation, Science, Research and Tertiary Education is holding the Canberra component of the Global Service Jam from 24-26 February 2012 as part of their efforts to support and foster innovative thinking across the Australian Public Service. This is part of a 90 plus city global event where people who are interested…
CFA report on their Facebook account
The Country Fire Authority in Victoria has released a infographic on their Facebook account, providing a view of the traffic and interactions on their page. Note that any organisation or individual can do this, using the free data visualisation tools at Visual.ly. I’ve taken the standard report (which is very long), cut it in half…
Organising a Government 2.0 event in Canberra
Following on from the Canberra Barcamp last week, a subset of the organisers and a group of other volunteers are busy organising a government 2.0 event in Canberra. The event, which is in initial planning stages, aims to bring together a group of government online professionals to share their experience and knowledge, building a reference…
When good websites turn bad
I’ve had a keen interest in the Attorney General’s Department for a number of years now. That’s not because they may – or may not – be the government department most likely to have James Bond, Triple X or the Men In Black working for them. It’s because they do a lot of important things…
When automation goes wrong – are we giving humans what they need to fix the problem? QF72
This is a brilliant (long) read about what happened when an automated system went rogue – and a cautionary tale about the risks of #automation when #ai replaces and deskills humans operating heavy machinery, like planes – The untold story of QF72 – What happens when ‘psycho’ automation leaves pilots powerless. As organisations and our…
Mapping social media channels to engagement levels (based on IAP2 spectrum)
I developed the Online Engagement Spectrum around three three years ago, based on the IAP2 Spectrum of Public Participation (PDF) and some complementary work by Bang The Table (no longer at the original web address). As Gadi Ben-Yedah over at his IBM’s Business of Government blog has begun a series of posts considering how social media…