Encouraging innovation in a collaboratively Google world
For an insight into the tools Google uses to create an environment suited to innovation and collaboration within the firewall, visit this presentation on Innovation @ Google.
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US government debating whether congressmen can speak with their constituents via online social networks
I’ve posted previously about the initiatives begun by John Culberson and several other congressmen to use new media technologies, such as social networks, to more directly connect with and engage their constituencies in the democratic process. It appears that sections of the US government are finding it difficult to come to terms with the changing…
What’s faster than an earthquake? Social media
Last week the US East Coast experienced a 5.8 magnitude earthquake. While comparatively weak compared to quakes experienced elsewhere in the world in the last year, the event was powerful in one sense. It demonstrated the speed of social media. People in New York learnt of the quake before it actually hit, by reading the…
Less online hurdles = more egovernment customers
The complexity of screens and the registration and sign-in processes for some Australian egovernment (online) services disturbs me. In the commercial world I lived by a simple rule of thumb, on average each hurdle I erected between a customer and their goal reduced the overall number of customers who reached their goal by 30%. To…
Why open data and public collaboration is important for 21st Century democracy
Beth Noveck, formerly the White House Deputy CTO, has published a fantastic paper on why it is so important to evolve democratic systems for the 21st century, and providing details of how a range of governments around the world are doing so. The paper is titled “Evolving democracy for the 21st Century” and is available…
New year, new role, continued focus – Craig @ Accenture
As governments, companies, not-for-profits and societies continue to uncover the continuing impacts that digital technologies have unlocked, it’s time for me to move to the next phase of my own career journey. Humanity has only tested the edges of what digital can do for us, and our institutions and corporations are still learning and normalising…
Liveblog for Govinnovate 2014 Day 1
Over the next few days I will be liveblogging and tweeting from GovInnovate 2014, so follow my blog and Twitter feed for all the latest views on the use of digital within government. Live Blog GovInnovate 2014 Day 1